Our Terms & Conditions:
Our Refund Policy
All deposits are refundable for 30 days after their due date. To find the deposit due date, simply find your trip listed on the website "Trips by Date" schedule. Each trip has due dates listed for each group. Please remember that each request for a refund must be submitted in writing via email to spiritofadventuretravelco@yahoo.com
Please note that flights are never refundable. Once we have purchased your ticket on the airline, there are no refunds from the airlines.
General Cancellation Policy
Please note that although deposits are refundable by Spirit of Adventure Travel Co. within a 30 day window after the due date for the deposit. If there is a cancellation FOR ANY REASON, there will be no return of deposits to our customers. Please reach out to your insurance company for compensation for a cancelled trip.
Passport Policy
It is the responsibility of each traveller to insure the validity of their passports and travel documents. If your passport expires 6 months or less before the travel date, airlines will not allow you to travel. Please insure your travel documents are in order, before your travel dates. Renewal of a passport takes 4-6 weeks.
About Travel & Medical Insurance
Please note that we recommended you use a third party insurance policy to protect your trip from loss. Visit www.travelinsurance.com to shop a list of companies before you purchase. Our previous customers have worked with AIG Travel Guard & Travelers Insurance. Should the trip be cancelled or your luggage lost, insurance can be helpful to recover losses. Additionally the purchase of medical insurance for the duration of our trip is highly recommended and encouraged.
Limitation of Liability
- LIMITATION OF LIABILITY:
By accepting your tour reservation confirmation and making a deposit payment on the reservation you acknowledge that in all events Spirit of Adventure Travel Co Inc. a 501c3 Non profit company shall not be liable for incidental or consequential damages and that the sole extent of liability by Spirit of Adventure Travel Co., a California Non Profit Corporation, shall never exceed the amount actually paid by you and received by Spirit of Adventure Travel Co. to cover the cost of your tour.
- ARBITRATION/LEGAL:
Any dispute arising out of or relating to tours and travel shall be submitted to non-binding arbitration under the Federal Arbitration Act. California law pertaining to agreements to arbitrate shall apply and arbitration shall be conducted under the terms of California Code of Civil Procedure. The non-binding arbitration shall take place in the County of San Diego, in the city of San Diego, State of California each party shall pay for its own cost, arbitration fees and attorney fees.
- By authorizing deposit/payment, you acknowledge you have received, reviewed, understand and agree to the Terms and Conditions of your reservation.